Frequently asked questions

Our technologists wear full PPE for every patient seen and use increased sanitation and infection control protocols in compliance with CDC guidelines. In addition, all Apex employees are regularly screened for COVID-19, and are required to have current influenza immunizations before seeing patients. If you have specific questions regarding our COVID-19 policies and procedures, please call us at (877) 589-1424.

We never close. Our technologists are on standby to be dispatched 24/7 and usually arrive at the patient’s bedside within 2 hours of our office receiving an order for a test.

We provide the following diagnostic services at the patient’s bedside, whether at home, in a nursing facility, or elsewhere: x-rays, EKGs, echocardiograms, ultrasounds, and labs.

Yes, we do. Any patient that would find it physically or psychologically difficult to obtain their exam outside of their home may ask for a doctor to order their exam at home. Medicare covers the cost of an at-home exam when ordered by a doctor, as do most other insurance carriers.

Generally, your doctor will get your results within 24 hours of the exam and within 4 hours for stat x-rays. Any urgent findings are called in directly to your doctor's office.

We primarily serve clients located in the Chicagoland area but are rapidly expanding to Western, Central and Southern Illinois. If you are interested in mobile diagnostic services for your facility or practice, please reach out to us here or call us at (877) 589-1424.

Our clients include assisted living and nursing facilities, home healthcare providers, physician’s groups, hospice providers, correctional facilities, insurance firms, rural medical clinics, and more.If you are interested in mobile diagnostic services for your facility or practice, please reach out to us here or call us at (877) 589-1424.

Contact us or give us a call at (877) 589-1424 and we’d be happy to help.